---
title: 5007: Failed to download image from the provided URL | API Docs
description: The provided image URL could not be fetched.
---

The provided image URL could not be fetched. The URL may be unreachable, require authentication, or have timed out. This is an HTTP 400 error.

## Troubleshooting

- Ensure the URL is publicly accessible and returns a valid image

## Related

- [Attachments](/guides/messaging/attachments/index.md)
- [API reference: Attachments](/api/resources/attachments/index.md)
- [Debugging](/guides/platform/debugging/index.md)